Billing & Collections

Smarter billing, faster payments, and less busywork.

Streamline billing. Accelerate collections.

Simplify receivables by consolidating charges, automating late fees and increases, and tracking balances across every resident and community. With built-in compliance tools and follow-up workflows, you can recover more revenue with less manual effort.

One bill. Fewer questions.

Send residents a single, easy-to-understand monthly statement.

Combine rent, utilities, and fees into one clean, consolidated bill — delivered by email, text, print, or the Community Resident Portal. Clear billing builds trust and improves on-time payments.

See what’s outstanding — from anywhere.

Track payments and delinquencies across your entire portfolio.

Get a real-time view of what’s paid and what’s overdue. Filter by property, resident, or region to quickly spot trends and take action.

Less chasing. More collecting.

Automate fees and increases with less effort.

Reduce manual effort and recover more revenue by consolidating all resident charges into a single bill. Prioritize rent in your payment flow, auto-apply late fees, trigger compliant rent increases, and escalate delinquencies with rule-based eviction workflows.

Fewer gaps and less risk.

Offer resident insurance and earn reliable monthly revenue.

SafeHaven’s turnkey insurance program helps you close leases faster, stay compliant with lender requirements, and generate monthly commission income — without adding effort for your staff.

Power up your payment options.

Add helpful tools and integrations that streamline payments and improve flexibility.

Convenient choices.

Let residents pay their way with ACH, credit card, check, or retail cash payments.

Community Resident Portal app.

Automate communications and make it simple for residents to submit maintenance requests and schedule on-time payments with our easy-to-use app.

Loan admin center.

Manage resident loans with tools to post payments, apply payoffs, generate statements, and track escrow accounts.

See how it works — on your terms. Get a personalized walkthrough of the tools that matter most to your team.

Book a demo

FAQs.

Answers to your most common questions.

What’s included in the resident bill?

All resident charges — including rent, utilities, and fees — are consolidated into one monthly statement.

How do residents receive their bills?

Residents can choose to receive bills electronically via text, email, or within the Community Resident Portal. Communities may also choose to print and distribute bills or have ManageAmerica mail them on your behalf.

Can I track delinquencies across multiple communities?

Yes. You can track roll-up information, view delinquency by resident, analyze aging, compare current vs. former residents, and more.

Is it easy to handle rent increases?

Yes. The system is designed for the nuances of manufactured housing rent increases with automated email reminders each time a notice is due.

What payment methods can residents use?

Residents can pay via ACH, credit card, cash pay, money order, or check. Our Community Resident Portal app (iOS, Google Play) allows them to set reminders, enable autopay, and pay on the go.

Experience collections without the complications.

Request a demo