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PROPERTY MANAGEMENT BILLING SOFTWARE

Integrated UTILITY Billing

Description

With utility billing software for manufactured housing, provide your residents with fully integrated bills, including detailed utility charges and all other resident charges, which can be printed at the property, your home office, your local print shop, or through third-party mail houses. Utility rate research, reviews, and updates are performed by ManageAmerica as part of our services. Allows for multiple tiers, surcharges, seasonal variation, etc.

Fully-integrated bills, accessible when and where needed

  • Print bills at your property, home office, local print shop, or through third-party mail centers (that will print, sort, and send your bills)

  • Easily preview bills online before final printing and mailing

  • Print revised bills, move-out bills, and extra copies whenever and wherever needed

  • Tailor your billing specifics to the real-time needs of your communities and business partners with alternate addresses for snowbirds, lenders, or other off-site recipients

 

Customized Billing Methodology and Reliable Rate Analysis

  • ManageAmerica works directly with our clients to establish a tailored utility billing methodology, policy and rate structure for each property

  • ManageAmerica will conduct research on a monthly basis to re-certify the rates and ensure that they are current

Mobile Meter Reading tailored to in-the-field realities

  • Quickly and effortlessly collect and upload reads for billing with MA Mobile Meter Reads

  • Customizable for your community’s specific needs

Robust reporting to reduce errors and improve analysis

  • Generates online high/low reports that trap meter read mistakes instantly

  • Provides various other reporting tools, allowing for efficient and effective analysis of utility matters

  • Ends the need for “changes reports,” as balances, move-ins, and other changes are updated automatically

 

Utility Variance Analyzer

  • Automatically calculates utility usage recovery and charges recovery ratios, serving as a powerful tool to identify potential utility system leaks

  • Comparative analysis of resident utility use and the master meter bill (MMB) use

  • Ends the need for “changes reports,” as balances, move-ins, and other changes are updated automatically

  • Rolling 12- and 14- month history options for easy budgeting 

Bill Printing + Mailing Solutions

Description

Send bills directly to your residents via one of ManageAmerica’s bill printing and mailing partners

Key Features 

  • ManageAmerica has extensive working relationships with reputable third-party bill printing and mailing partners.

  • ManageAmerica’s tight integration results in files being sent directly and securely to our third-party partners, so that our clients can remove themselves from the burdensome bill-printing and mailing process.  

  • Third-party partners will print, fold, stuff, and mail your resident bills directly to the residents.

  • Intelligent billing features recognize when a resident has signed up for E-Billing via ManageAmerica, so those residents will not receive paper bills.

Electronic Billing (E-Billing)

Description

Enables residents to enroll in Electronic Billing (E-Billing) to receive and view bill notifications via email or text

Key Features 

  • Allows for delivery of electronic notifications to residents when monthly bills are ready

  • Saves on postage, paper, and other ancillary costs

  • Ensures quick delivery to residents

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